Customer Support

Need help getting started?

You can find getting started video tutorials at:
Focusrite: www.focusrite.com/get-started
Novation: www.novationmusic.com/get-started

You can download user guides at:
Focusrite - https://global.focusrite.com/downloads
Novation - https://novationmusic.com/support/product-downloads


If you need any further help, please visit our Help Centres at support.focusrite.com or support.novationmusic.com. The Help Centres include a knowledge base, FAQs and details of how to contact our support team via live chat, email and telephone.

For details on how to return a product, please visit https://store.focusrite.com/delivery-and-returns








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Support team: +001 (310) 322-5500

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