Customer Support

Need help getting started?

You can find getting started video tutorials at:

You can download user guides at:
Focusrite -
Novation -

If you need any further help, please visit our Help Centres at or The Help Centres include a knowledge base, FAQs and details of how to contact our support team via live chat, email and telephone.

For details on how to return a product, please visit

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Support team: +001 (310) 322-5500

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