Contact Us


We're always happy to hear from product owners, present and future – or simply if you are interested in what we do. In addition, from time to time we have opportunities available to join the Focusrite team.

Problems?

If you need to speak with one of our Customer Service Team regarding an order you have placed with us, please feel free to give us a call on +44 1494 462246, or alternatively, send us an email at customer.service@focusrite.com - We endeavour to respond to all emails within one business day.

If you urgently need to cancel an order or change your delivery address, please ensure you contact us via phone or live chat as opposed to email, that way we can contact our shipping companies as quickly as possible to avoid a delay to your delivery.

If you're experiencing a problem with one of our products, and would like to speak with our Tech Support Team, please click here for Focusrite support services or click here for Novation support services. These links take you to our Help Centres for troubleshooting. There's also a contact form and contact details in the help centre if you can't find the answers you need.


Working with us


If you're interested in working with Focusrite, we're always on the lookout for the best people – especially creative people with new ideas, check our Careers page.

Focusrite Audio Engineering Ltd., Windsor House, Turnpike Road, High Wycombe, Bucks HP12 3FX, United Kingdom.